Privacy Policy
Effective Date: May 2025
EV Home Charge Install (“EVHC”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, disclose, and protect the information you provide to us.
1. Data Controller
EVHC is the data controller. You can contact us at:
EV Home Charge Install
Email: info@evhomechargeinstall.com
2. Information We Collect
- Name, address, email address, phone number
- Vehicle and property information for grant processing
- Payment and billing details
- Technical data (e.g., IP address, browser type)
- Website usage data via cookies
3. Legal Basis for Processing
- Consent (e.g., marketing opt-in)
- Contract (e.g., installation agreements)
- Legal obligation (e.g., tax, grant claims)
- Legitimate interest (e.g., website analytics)
4. How We Use Your Data
- To process bookings and installations
- To apply for government grants on your behalf
- To communicate with you about your installation
- For legal and regulatory compliance
- To improve our website and services
5. Data Sharing
- Government agencies (e.g. OZEV, DVLA)
- Approved third-party installers
- Our professional advisors (e.g. accountants, legal counsel)
- IT and payment processing providers
6. International Transfers
We do not knowingly transfer your data outside the UK or EEA. If this changes, appropriate safeguards will be used.
7. Data Retention
We retain your personal data for as long as required to:
– Fulfil the purposes we collected it for
– Meet legal, accounting, or reporting requirements (usually 6 years)
8. Your Rights
- Access your data
- Correct inaccuracies
- Request erasure
- Restrict or object to processing
- Lodge a complaint with the ICO (www.ico.org.uk)
9. Cookies
Our website uses cookies for analytics and performance. By using our site, you consent to the use of cookies. You can control cookie settings via your browser.
10. Changes
We may update this privacy policy from time to time. Please review it periodically.